The word ‘change’ in change management is now completely redundant. With the business context evolving at the speed of an express train, all management these days revolves around the effective handling of change. Whether it’s more efficient production, a more sustainable image, more safety in the workplace or greater employee engagement, organisations constantly have to switch around so as to remain up and running. Moreover, the expiry date of chosen business strategies passes every more quickly: what works today is no longer a guarantee of future success. One conclusion is inevitable: the future is for organizations that handle change consciously and have elevated agility to an art.